When the Tab Comes Due: Challenges in the Cost Structure of Browser Tab Usage

Joseph Chee Chang·Nathan Hahn·Yongsung Kim
CHI·2021·20 citations🏆 Best Paper Honorable Mention

TLDRHow tabs today are overloaded with a diverse set of functionalities and issues users face when managing them is investigated and design implications for future browser interfaces that can better support managing these pressures are developed.

When the Tab Comes Due: Challenges in the Cost Structure of Browser Tab Usage

How do people cite this paper?

(generated 20 days ago)

This paper's characterization of tab overload — including the competing pressures to keep versus close tabs, the mismatch between tabs' flat linear structure and users' task-based mental models, and the costs of re-finding closed content — has been widely adopted to motivate new browser and sensemaking interfaces that better support cross-page information tasks, to define and study the broader phenomenon of "browsing clutter", to ground the design of task-centric tab management systems, and to frame usability problems with excessive open tabs across research on information foraging, personal information management, and browser interface design.

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Presentation (SIGCHI 2021)

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When the Tab Comes Due: Challenges in the Cost Structure of Browser Tab Usage

Joseph Chee Chang·Nathan Hahn·Yongsung Kim
CHI·2021·20 citations🏆 Best Paper Honorable Mention

TLDRHow tabs today are overloaded with a diverse set of functionalities and issues users face when managing them is investigated and design implications for future browser interfaces that can better support managing these pressures are developed.

When the Tab Comes Due: Challenges in the Cost Structure of Browser Tab Usage

How do people cite this paper?

(generated 20 days ago)

This paper's characterization of tab overload — including the competing pressures to keep versus close tabs, the mismatch between tabs' flat linear structure and users' task-based mental models, and the costs of re-finding closed content — has been widely adopted to motivate new browser and sensemaking interfaces that better support cross-page information tasks, to define and study the broader phenomenon of "browsing clutter", to ground the design of task-centric tab management systems, and to frame usability problems with excessive open tabs across research on information foraging, personal information management, and browser interface design.

Mentions

Talks and Demo Videos

Presentation (SIGCHI 2021)

Paper

Loading PDF reader...